Museum Masters Volunteer Program
The Museum Masters program provides comprehensive training to each team in the volunteer corps to help achieve our goals:
1. To build a cohesive and consistent interpretive message across all departments.
2. To become a nationally recognized interpretive program.
3. To give professional development opportunities to our volunteers.
4. To give opportunities for interdepartmental content sharing.
I. All volunteers participate in the trainings below:
A. Common Core Training
This training is for everyone. All new volunteers are required to take this training and/or any current volunteers that have not taken the training course to date. All volunteers have opportunities to interact with visitors – It could at the front desk, walking through the Museum, giving interpretive talks or working behind-the-scenes. Common Core Training is a one-day, four- to –eight hour course that will build upon current knowledge, reinforce all the facts that Museum visitors ask, incorporate new techniques for interacting with visitors and managing challenging situations.
B. On-Going Trainings
Every other year, a new training will be provided for all volunteers. It could be in the form of a four-to-eight hour in-house training.
C. Museum-Sponsored Lectures
All volunteers are required to attend 5 museum-sponsored lectures. Museum sponsored lectures include but not limited to: History Pub Talks, Lunch & Lectures, Curator-led Film Nights, History Lectures, and Curator-led trainings. Curator-led trainings will be announced as they are held. Curator-led trainings may have the curator give a presentation on a new exhibit opening or a subject pertaining to their area of expertise. Museum sponsored lectures can be found on the museum web site calendar, member’s Desert Sage Newsletter, HDM-GEMS.net web site, or High Desert Voices Volunteer Newsletter.
All volunteers are welcome and encouraged to attend the Certified Interpretive Guide Course (see section IIA).
Accountability In order to hold every volunteer responsible for completing the trainings, there will be a sign in sheet at each program. If the requisite number of trainings is not completed during the year we will ask you to complete the trainings before you resume your duties. Only volunteers who have completed the trainings will be listed in the volunteer database. As a reminder, you may log service hours each time you attend a Museum sponsored lecture and/or a curator-led lecture.
II. Interpretive Volunteers will participate in Certified Interpretive Guide (CIG) Training:
Interpretive teams include: Mammal team, Spirit of the West, Desertarium team, Birds Of Prey team, By Hand Through Memory, Living History, and Naturalist Team.
A. Certified Interpretive Guide Course
This is a two-four-day training course. The program focuses on the fundamentals of interpretation, how to develop a consistent interpretive talk that meets all visitors’ needs and learning styles. The class will build on volunteers’ current knowledge and provide techniques and ideas to incorporate into tours and presentations.
There are two options for CIG;
1. Take the class, but do not receive National Association of Interpretation (NAI) recognition. Volunteers become a Museum Master but will not be part of the NAI. The cost is $10 for class materials.
2. Become a NAI recognized guide. Volunteers belong to a nationally recognized program and organization. The cost is $165 for the certification fee.
Space is limited for the CIG and Common Core trainings, be sure to sign up in advance.